Tag: trust

Human Centricity in the Relationship Between Explainability and Trust in AI

By on March 20th, 2024 in Articles, Artificial Intelligence (AI), Editorial & Opinion, Human Impacts, Magazine Articles, Social Implications of Technology, Societal Impact

The term “explainability” is a multifaceted concept within the realm of computer science. In essence, it encompasses various aspects and capacities of a system to effectively convey its internal processes, decision-making, capabilities, and constraints to its users. Providing explanations can notably enhance initial trust, especially when trust is measured as a multidimensional concept that includes aspects such as competence, benevolence, integrity, intention to return, and perceived transparency.

From Trust and Loyalty to Lock-In and Digital Dependence

By on March 25th, 2020 in Editorial & Opinion, Ethics, Human Impacts, Magazine Articles, Robotics, Social Implications of Technology, Societal Impact

Mega-platforms have, with the addition of one extra ingredient, combined lock-in and loyalty to create a grave, and perhaps unexpected, consequence. The extra ingredient is psychology; and the unexpected consequence is what might be called digital dependence.

old typewriter

Letter to the Editor

By on August 9th, 2019 in Human Impacts, Magazine Articles, Social Implications of Technology

“Nudging” is the term used in the IEEE standards work on Ethics for AI Design. An AI system that applies deep learning to manipulating human decisions, with detailed analysis of the targeted individual, is a disturbing potential that must affect our trust in both the systems and those that direct their applications.