An element of the expansion of digital technologies is a shift in Artificial Intelligence (AI) technology from research laboratories into the hands of anyone with a smartphone. AI powered search, personalization and automation are being deployed across sectors, from education to healthcare, to policing, to finance. Wide AI diffusion is then reshaping the way organizations, communities and individuals’ function. The potentially radical consequences of AI have pushed nation states across the globe to publish strategies on how they seek to shape, drive and leverage the disruptive capabilities offered by AI technologies to bolster their prosperity and security.
The next generation of socio-technical system can be seen as a kind of “focal point” for the convergence of a number of current trends in computing, information systems, and information technology. These trends include the technology-driven instrumentation of infrastructure by ubiquitous computing and/or “intelligent” devices, with the prefix “smart” now taking precedence over the prefix “e-,” i.e. SmartGrids, SmartCities, SmartMotorways, etc., rather than the e-commerce. e-health, e-learning initiatives commonplace at the turn of millennium.